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Manage complexity

The pandemic challenged us to deal with uncertainty and brand-new complexities.  We worked side by side with our clients to adapt, create crisis strategies and keep momentum during an exceptional time.


We supported a key non-profit in building a Business Canvas that contained its flexible strategy to meet the pandemic head on.  This resulted in changing the organization’s approach for outreach and marketing to a segmentation model.  Today, they are building on that radical shift, adapting teams, creating a matrix approach to their work and integrating their new strategy and work habits into their culture.  They recognize this will take a few years, and with our support, they’re diving below the water line to make it happen.

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