Launching and Scaling Up Change

Launching a University Culture Change


Higher Education in the US faces lots of pressure to adapt to new funding and operations models. We have been working with a development team at a large American university to help them build the foundations for a culture of philanthropy, both inside the team as well as across the university and its partners.


We started with an all-inclusive, tone-setting, whole team launch program—focusing on raising the voices of both hope and concern. The program launched with a Planning Team that drafted a new mission statement for the organization and researched current conditions and future needs.


This team then passed the baton to a second phase Change Team, whose task was to craft initial steps.  This team is currently tackling improved cross-organization communications, ranging from new and improved brown-bag lunch learning experiences to stand-up meetings to team-led all-staff meetings. 


Now comes the big work of digging deeper, getting change goals to belong to everybody.  This effort focuses on providing peer-coaching sessions as well as overhauling the on-boarding process.  As part of that, the team has coined a new effort called All-boarding—an annual in-house education and training conference to make sure everyone is up to speed on the latest and greatest processes and technologies. All-boarding is meant to keep everyone all-aboard as the organization evolves into a culture of philanthropy.


New steps will unfold, as the team reaches out beyond its departmental walls and starts building its new groove. Stay tuned.


The Highline Practice

Organization Development Services

with a global reach

  • LinkedIn - White Circle
  • Facebook - White Circle
  • Twitter - White Circle
  • YouTube - White Circle